Shipping Info & Return Policy
We proudly offer FREE SHIPPING on all orders!
All in stock paid orders are generally processed within two-five business days. Custom orders usually take approx. 10 business days. We do not ship weekends or holidays. Weekend orders will begin shipping Monday and ship in order of time placed over the weekend. Some items are custom printed and may be shipped directly from our print location. Your order may be split in multiple shipments and shipped at different times. Tracking information will be provided for each order via the email address that was used during checkout.
We ship USPS First Class Mail. Most shipments take 2-5 days but can take a little longer and here lately is has been runnin' slow! Credit card authorization and address verification must be received prior to shipping any orders. Please note that credit card authorization can take up to 24 hours for approval.
Shipping may take a little longer during Sales or Holidays due to increased number of orders.
We are not responsible for packages once they show “delivered” or “left at your address” in the shipping system. Please make sure you are shipping to a secure location. Please contact your local post office for any issues with your package once it’s marked “delivered”.
You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees that we incur from the post office.
We hope you love your purchase!
We encourage you to ask questions especially about sizing on clothes and other items so that when your order arrives it is exactly as you wanted.
Our return policy is for STORE CREDIT ONLY - We do not issue refunds.
All returns must be in original condition with tags (if applicable) and returned within 10 calendar days of the delivery date as provided by the Delivery Confirmation Receipt otherwise they will not be accepted. Items must be unworn, unwashed, smoke-free, deodorant-free, make-up free and perfume free. Please be sure to include your Name and Order Number with your return. Once the item is received back and is approved, we will issue a store credit and email you the code. You will then use this code to re-order the item(s) you want.
The following items are FINAL SALE:
-All Seasonal/Holiday Items
-Custom Tees or Custom Order Items
Due to limited quantities of inventory, we will do our best to exchange the item if we have it available. If not, we will issue you an online store credit to apply to another purchase at that time or a future purchase.
We hand check every item before it is shipped out; however, we are human and sometimes make mistakes and things get by us. If you receive a damaged or defective item, you must contact us by email at firstname.lastname@example.org within 3 days of receiving the item or it will not be accepted. Be sure to include your Name and Order Number.
Please insure and use tracking on your return packages as your proof of shipping. You are responsible for the item(s) until it reaches us. If your package is lost during transit, we assume no responsibility for the lost package.
Please mail returns to:
Outlaws and Angels Boutique
2402 Ellis Park Lane
Conroe, TX 77304
If you have any questions or concerns about our policy, please feel free to call us at (713) 419-8001.
Again - Thank you for your business!
Outlaws and Angels Boutique